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Adult mental health case management services are activities designed to help individuals gain access to needed medical, social, educational, vocational, and other necessary services related to the clients mental health needs. A goal plan is developed with the client.  Case managers make referrals to services needed by the client and assist the person in obtaining these services.  In addition, they coordinate and monitor the delivery of the services. 

Case management at Vail Place is provided either by an individual brokered case manager or by a team of case managers.  Funding is provided through Medical Assistance and health plans.

• Assessment
• Referral to needed services
• Accessing services
• Advocacy
• Benefits assistance
• Coordination of services
• Service plan development
• Monitoring and evaluating services
• Crisis assessment and assistance