Case Management Program Assistant

Case Management Program Assistant

What is a Case Management Program Assistant?

Vail Place’s Case Management program is looking for a Program Assistant to join our team. The Program Assistant is responsible for ensuring the smooth flow of work in our fast paced office environment with a strong attention to detail. Administrative responsibilities include managing emails, faxes and phone calls from referral sources and accurate data entry of new individuals to our program. The Program Assistant also manages the input of documents and data into our electronic health record and running quality assurance reports for the program. We are looking for a candidate who has strong attention to detail and great customer service skills. Good candidates will have a passion to help people and dedication to the successful work of our fast paced program that supports the health and safety of the individuals we serve. We are looking for a helpful coworker who has a positive, approachable and upbeat attitude.

Who Are We?

For over 38 years Vail Place has cultivated hope and inspired change to promote mental health recovery. Our growing case management program assists individuals with a severe and persistent mental illness to get the supports needed to accomplish goals and find recovery from mental illness. We are seeking a compassionate, empathic, positive and employee centered leader to join our management team. If you are passionate about supporting individuals with mental illness and helping to create a team atmosphere of support and compassion for this hard and fast paced work, this might be the place for you!

Minimum Education and Experience

Associates degree required; BA, BS or BSW in human services or related area preferred.

Two years’ experience in mental health or human services preferred.

Must have and maintain a valid Minnesota Driver’s License, maintain automobile coverage and have access to an automobile.

Our Commitment to Diversity, Equity, and Inclusion (DEI)

Vail Place is an Equal Opportunity/Affirmative Action employer. We embrace diversity, foster inclusion, and do our work through an equitable lens. We encourage applications from all qualified candidates, including women, minorities, veterans, and people who have disabilities.

Vail Place has an active and engaged DEI Council made up of staff and Clubhouse members tasked with fostering a culture of inclusion, encouraging a diverse workforce, and recommending agency policies with an equitable lens. The council accomplishes this through training, discussion, small groups, and agency events with staff and members alike. In 2019, we have had training around housing barriers for people of color, historical trauma in the Black/African-American Community, a reading group on White Fragility, and many meals from cuisines across the world shared with staff and members–with much more to come in 2020!

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Additional Information

Vail Place offers competitive salaries and a full benefits package, including health, dental, life, and long-term disability insurance, a matched 401k program, as well as generous holiday and paid time off. Beginning April 1st 2019, Vail Place grounds will be tobacco free to promote health and wellness for the individuals we serve and for our employees.


How to Apply

To see the full job description and apply, please visit our Hiring Portal today!