Integrated Care Case Manager/Systems Navigator

Integrated Care Case Manager/Systems Navigator

Are you a social work professional who strives to empower clients? Do you want to work within the various care provider systems to promote quality care?

Be a part of an innovative team integrating behavioral health with physical wellness as a Systems Navigator with our Integrated Care Team. Provide social services activities along with health coaching in a variety of community settings. You will coordinate, monitor, and deliver services as part of the Vail Care Behavioral Health Home (BHH) team.

What does a Systems Navigator do?

Systems Navigators establish trusting relationships with individuals in order to support efforts to accessing resources and achieving goals. These goals can include wellness and prevention education, coaching, chronic disease management and navigating complex systems of care. Systems Navigators also assist with coordinating care for individuals, including assisting people with appointments, treatment plans, or referrals for other services. The Systems Navigator is part of our Vail Care Behavioral Health Home team as well as works alongside staff across Vail Place to meet the needs and goals of individuals served.

Job Duties/Responsibilities (not all inclusive):

  • Establish trusting relationships with individuals and engage individuals and identified formal and informal supports in shared decision making.
  • Educate & support individuals in accessing community resources and services to manage care gaps and barriers to achieving optimal health.
  • Act as individual advocate and liaison with team members and outside providers, and support adjustments to treatment goals in response to changes in status
  • Coordinate care with individuals to ensure they can successfully navigate their health care needs and goals.
  • Share a caseload (generally between 45-50, flexes based on programmatic needs) with the Behavioral Health Home team members.
  • Coach individuals and their identified supports towards health literacy through wellness and prevention education, chronic disease management and navigating complex systems of care.
  • Provide crisis assistance and intervention, including use of community crisis services.
  • Assist individuals with appointments to build skills necessary for independence in doing so.   ​​​​​​​

Minimum Education and Experience

Minimum Qualifications

  • Must meet the requirement of either A, B, C or D:

A. Holds a certification of a Community Health Worker.

B. Holds a bachelor’s degree or has completed at least 30 semester credits or 45 quarter credits in behavioral sciences or related fields; AND:

  1. Has at least 2,000 hours of supervised experience in the delivery of services to persons with mental illness, substance use disorder, emotional disturbance, traumatic brain injury, or developmental disabilities, OR
  2. Has completed a practicum or internship that (1) required direct interaction with adults or children served, and (2) focused on behavioral sciences or related fields.

C. Has at least 4,000 hours of supervised experience in the delivery of services to persons with mental illness, substance use disorder, emotional disturbance, traumatic brain injury, or developmental disabilities.

D. Holds a master’s or other graduate degree in behavioral sciences or related fields.

  • Must have and maintain a valid Minnesota Driver’s License, maintain automobile coverage and have access to an automobile

Internal Candidates: Log into ADP, then go to Myself–>Talent–>Career Center to see the full job description and apply!

External Candidates: If you know someone who would be a strong candidate for this position, please direct them to our hiring portal to view the full job description and apply!

APPLY HERE