Community Support Generalist

Community Support Generalist

Do you believe in the power of community and working side by side with individuals to empower them in their care and goals? Are you a human services professional who wants to become a part of a unique mental wellness recovery model?


The Community Support Generalist at Vail Place’s Clubhouses are responsible for planning and coordinating work tasks with small and large groups, assisting Clubhouse members in developing vocational, educational, housing goals and objectives and more. The Community Support Generalist engages with Clubhouse members as colleagues in important work and to be encouraging and engaging with people who might not yet believe in themselves. Community Support Generalists lead and model through encouragement, appreciation, and a focus on abilities, while allowing for and accepting limitations. The Community Support Generalist develops relationships with Clubhouse members with an end goal of seeing and hearing themselves as valued participants within the Clubhouse community. This role may have some individualization of focus, e.g. vocational/transitional employment, data, social recreation, as the membership community and its needs develop.

What does a Community Support Generalist do?

Clubhouse Generalist

  • Provide coverage for staff of both Uptown and Hopkins Clubhouses as needed.
  • Demonstrate an understanding and enthusiasm for the Clubhouse model of recovery, practicing Clubhouse philosophy per Clubhouse International Standards.
  • Participate in duties integral to the operation of the Clubhouse including, but not limited to: cleaning, preparing meals, benefits assistance, tours, and orientation of new members.
  • Engage and encourage members in the Clubhouse program to be involved in the work of the Clubhouse so that they experience themselves as valued participants in the Clubhouse community.​​​​​​​

Transitional Employment (TE)

  • Assist in the development and maintenance of TE opportunities.
  • Provide training of members into positions that enable them to perform their job duties successfully.
  • Provide necessary support, problem solving, and develop a positive relationship with members and employers to maintain the job site(s). This requires regular meetings with employers and members.
  • Fill in for members at job site(s) as needed, to maintain TE jobs.
  • ​​​​​​​Maintain all documentation related to TE jobs and assist members participating in TE with benefit, housing coordination and paperwork, contacting other service providers as needed.


  • Complete notes on all pertinent services provided to individuals receiving services within established timelines.
  • Complete any statistics, reports or other data collection as required, per performance standards.

Minimum Education and Experience

  • BA or BS in human services or related area, or BSW with valid and current Social Work licensure, or equivalent combination of education and experience.
  • Minimum 2 years’ experience in mental health or human services.
  • Must have and maintain a valid Minnesota Driver’s License, maintain automobile coverage, and have access to an automobile.

Internal Candidates: Log into ADP, then go to Myself–>Talent–>Career Center to see the full job description and apply!

External Candidates: If you know someone who would be a strong candidate for this position, please direct them to our hiring portal to view the full job description and apply!