Referral Process

Vail Place Frequently Asked Questions

If you are interested in Vail Place services, here is more information on how we can help. You can also download a brochure here.

What is Vail Place?

Vail Place is a recovery center based on the Clubhouse Model and focused on providing the support and services necessary to successfully reintegrate adults with mental illness into the community.

What are Clubhouse Community Support Services?

The Clubhouse Model on which Vail Place is built centers on community, relationship building and opportunities along the recovery journey. Such opportunities include finding friends, employment, education, housing, health and wellness and a connection to the community. We operate out of two clubhouse locations:
• 1412 W. 36th Street, Minneapolis, MN 55408
• 15 S. 9th Avenue, Hopkins, MN 55343

Clubhouse Services Contact:

Katie Leverentz, LSW, Intake Coordinator
Phone: 952-945-4260
Fax: 952-283-2312

What are Vail Care Services?

Vail Care is a comprehensive service provided by a team of individuals, a nurse and others who can help you with all aspects of your life. The Vail Care team can assist you in securing mental health and medical services and finding social and community supports. Our staff work with you in your home as well as the community to create a Health Action Plan, as well as provide coaching and support to help you meet your health goals.

Vail Care Contact:

Julie Plante, RN
Phone: 952-807-6337
Fax: 952-945-4257
Triage line: 952-945-4225

Referral packets available upon request.

What are Case Management Services?

A case manager works with you to connect you with the services you need and want. The goal is to achieve recovery, health and independence. Our case managers meet with you in your home or elsewhere in the community at least once a month or more frequently if necessary.

Case Management Contacts:

Jason Bruss, Case Management Program Assistant
Phone: 952-945-4275
Fax: 952-938-7934

For case management referrals contact Hennepin County Front Door service at 612-348-4111.

For North Memorial Health Case Management referrals fax completed referral packet to 952-938-7934.

What are Care Navigation Services?

Our Care Navigators can help you, your family or your other care providers obtain mental and/or physical health assessments, treatment, support, resources and education. It is a mobile service intended to be short-term, typically up to three months. Care Navigators can meet you in your home or elsewhere in the community to arrange services and supports. Care Navigation Services are limited to people connected to North Memorial Health and affiliated clinics.

Care Navigation Contact:

Dan Neumann, LICSW
Phone: 612-750-4827
Fax: 952-945-4219

When contacting us please provide the following referral information: Name; DOB; physical health diagnoses, mental health diagnoses, MRN and reason for referral.

What are Diagnostic Assessment Services?

A Diagnostic Assessment (DA) is a face to face interview conducted with a Mental Health Professional or trainee. It typically lasts 60-90 minutes and in order to get certain services, you need a current DA.

Diagnostic Assessment Program Contact:

Dan Neumann, LICSW
Phone: 612-750-4827
Fax: 952-945-4219