Mental Health Case Manager

Mental Health Case Manager

Photo: Justin Cox Photography

Job Summary

The Mental Health Case Manager will be responsible for providing assistance to people with severe and persistent mental illness (SPMI) who are in need of support and services to maintain safety and stability in the community. Individuals may be facing hospitalization or mental health commitment and this vital program area addresses their many needs in ensuring continuity of care, referrals to needed resources, coordination and monitoring of services, discharge planning, housing support, and intensive goal planning.

Essential Duties and Responsibilities: 

The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive. 
-Engage with a variety of individuals and build genuine, therapeutic, trusting relationships with others, being sensitive to people’s past experiences and trauma.
-Contribute to a positive team atmosphere with coworkers, including sharing clinical thoughts and ideas with peers during weekly team meetings.
-Complete required intake paperwork and provide referrals and case coordination for individuals receiving services, including mental health, medical, financial, social, educational, vocational, housing, and legal services.
-Complete required Rule 79 Case Management documentation, including LOCUS, Functional Assessments, crisis plans, releases, and Individual Community Support Plans on schedule, per performance standards.
-Provide crisis assistance and intervention, including use of community crisis services.
-Maintain and develop positive and professional ongoing relationships with Hennepin County staff, landlords, family members, employers, community agencies and other service providers.
-Complete case notes on all pertinent services provided to individuals receiving services within timelines.
-See individuals assigned to case load at least monthly; prioritize the needs of all individuals receiving services and increase level of support when needed.
-Complete any statistics, reports or other data collection as required, per performance standards.
-Prepare reports and submit medical records on a timely basis and testify in court for civilly committed individuals, as required.
-Attend Clinical Team Case Management and one-on-one Supervision meetings as required.
-Return calls to individuals receiving services, providers, and others within 24 hours.

The ideal candidate is one who:

-Demonstrates empathy and sensitivity to peoples’ stories, past experiences, and trauma,
-Commits to professional and ethical excellence, and
-Embodies cultural competence and emotional intelligence.

Minimum Qualifications:

-BA or BS in human services or related area, or BSW. BSW must have valid and current Social Work licensure.
-One to two years’ experience in mental health or human services preferred.
-Bilingual speaker a plus
-Must have and maintain a valid Minnesota Driver’s License, maintain automobile coverage and have access to an automobile.

How to Apply

To see the full job description and apply, please visit out Hiring Portal today!

Additional Information: Vail Place is an Equal Opportunity/Affirmative Action Employer and offers competitive salaries and a full benefits package, including health, dental, life, and long-term disability insurance, a matched 401k program, as well as generous holiday and paid time off. Beginning April 1st 2019, Vail Place grounds will be tobacco free to promote health and wellness for the individuals we serve and for our employees.