Mental Health Case Manager

Mental Health Case Manager

“Every day I see the impact of my work on our programs and with our members. I’ve never seen that before coming to Vail Place.” – Staff Member


What is a Mental Health Case Manager?

A Mental Health Case Manager is responsible for helping people with severe and persistent mental illness (SPMI) who need support and services to maintain safety and stability in the community. Individuals may be facing hospitalization or mental health commitment and this vital program area addresses their many needs in ensuring continuity of care, referrals to needed resources, coordination and monitoring of services, discharge planning, housing support, and intensive goal planning.

Who Are We?

For over 38 years Vail Place has cultivated hope and inspired change to promote mental health recovery.  Our growing case management program assists individuals with a severe and persistent mental illness to get the supports needed to accomplish goals and find recovery from mental illness.  We are seeking a compassionate, empathic, positive and employee centered leader to join our management team.  If you are passionate about supporting individuals with mental illness and helping to create a team atmosphere of support and compassion for this hard and fast paced work, this might be the place for you!

Essential Duties and Responsibilities:

The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive.

  • Engage with a variety of individuals and build genuine, therapeutic, trusting relationships with others, being sensitive to people’s past experiences and trauma.
  • Sharing clinical thoughts and ideas with peers during weekly team meetings.
  • Complete intake paperwork and provide referrals and case coordination for individuals.
  • Complete required Rule 79 Case Management documentation, including LOCUS, Functional Assessments, crisis plans, releases, and Individual Community Support Plans on schedule, per performance standards.
  • Provide crisis assistance and intervention, including use of community crisis services.
  • Maintain and develop positive and professional ongoing relationships external providers.
  • Complete case notes on all services provided to individuals within timelines.
  • Prepare reports, submit medical records, and other statistical or data as required.
  • See individuals assigned to case load at least monthly.


Minimum Qualifications

  • BA or BS in human services or related area, or BSW. BSW must have valid and current Social Work licensure.
  • One to two years’ experience in mental health or human services preferred.
  • Must have and maintain a valid Minnesota Driver’s License, maintain automobile coverage and have access to an automobile.


Salary and Benefits

Depends on Qualifications. Full Benefits Package.


Our Commitment to Diversity, Equity, and Inclusion (DEI)

Vail Place is an Equal Opportunity/Affirmative Action employer. We embrace diversity, foster inclusion, and do our work through an equitable lens. We encourage applications from all qualified candidates, including women, minorities, veterans, and people who have disabilities.

Vail Place has an active and engaged DEI Council made up of staff and Clubhouse members tasked with fostering a culture of inclusion, encouraging a diverse workforce, and recommending agency policies with an equitable lens. The council accomplishes this through training, discussion, small groups, and agency events with staff and members alike. In 2019, we have had training around housing barriers for people of color, historical trauma in the Black/African-American Community, a reading group on White Fragility, and many meals from cuisines across the world shared with staff and members–with much more to come in 2020!

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Additional Information

Vail Place offers competitive salaries and a full benefits package, including health, dental, life, and long-term disability insurance, a matched 401k program, as well as generous holiday and paid time off. Beginning April 1st 2019, Vail Place grounds will be tobacco free to promote health and wellness for the individuals we serve and for our employees.


How to Apply

To see the full job description and apply, please visit our Hiring Portal today!