Resident Assistant – Afternoons/Evenings

Resident Assistant – Afternoons/Evenings

open house

“Every day I see the impact of my work on our programs and with our members. I’ve never seen that before coming to Vail Place.” – Staff Member
Do you want to work for a mission-driven agency that works together to create connection, opportunity, and purpose? Are you looking to jump start your career in Human Services?
The Resident Assistant – Afternoons/Evenings will include support, supervision, and monitoring of Vail House residents and program assistant duties. Vail House is a Level IV Board and Lodging Facility serving 23 adults with a history of homelessness, mental illness, and/or chemical dependency in a communal setting. Vail House is staffed 24 hours a day and is an awake position. Must be able to work afternoons and evenings.

Who Are We?

For over 38 years Vail Place has cultivated hope and inspired change to promote mental health recovery. Our growing case management program assists individual’s with a severe and persistent mental illness to get the supports needed to accomplish goals and find recovery from mental illness. We are seeking a compassionate, empathic, positive and employee centered leader to join our management team. If you are passionate about supporting individuals with mental illness and helping to create a team atmosphere of support and compassion for this hard and fast paced work, this might be the place for you!

Essential Duties and Responsibilities:

The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive.

Resident Engagement
  • Provide relevant support to residents including: attention and accessibility to resident needs, building trust with residents, assisting in crisis prevention, and responding appropriately to resident needs.
  • Communicate and coordinate services, and concerns about residents, house issues, or other critical issues with Program Manager and other team members covering next shift before leaving as appropriate.
  • Provide crisis prevention/intervention and support,including de-escalating potentially volatile situations.
  • Monitor residents taking medication, assuring accurate recording in medication log. Responsible for security of medication cabinet and counting medicates at shift changes.
  • Collect urine specimens for drug and/or alcohol screen as directed by Program Managers or Case Managers.
  • Complete accurate, thorough documentation and communication to staff in a timely manner.
  • Assist residents with moving in or out as needed and in supervising any special resident events.
  • Report appropriate or critical information, concerns, and highlights in the Resident and Staff logs before and prior to end of shift, follow all Program Assistant Manual Procedures.
House Support and Security
  • Work assigned shifts and be available afternoons and evenings. Must be available to work additional hours until another staff person is present to work their assigned shift due to weather or staff emergencies. Some holiday and overnight work hours may be required.
  • Assure all procedures related to the completion of house jobs are completed, and monthly room checks are completed and followed up with as necessary.
  • Responsible for alerting appropriate authorities (including law enforcement, COPE, ambulatory services, or back-up staffing as necessary) to respond to life threatening, medical, harmful, or potentially harmful situations to one or more individuals.
  • Performs regularly scheduled site monitoring of entrances, exits, common spaces, and performing regular rounds of the property and grounds to ensure resident safety.
  • Answer phone calls, respond to visitors at the front door. Maintain files and office space in an orderly manner.

Minimum Qualifications

  • High School Diploma or GED, some college preferred.
  • 1-2 years related experience or training in chemical dependency, mental health, and/or homelessness. Preferred experience working in a residential setting.
  • Other experiences working or training in human services, or direct supervision of people will also be considered.

Salary and Benefits

$13.99/hour. Full Benefits Package.

How to Apply

To see the full job description and apply, please visit out Hiring Portal today!

Additional Information

Vail Place is an Equal Opportunity/Affirmative Action Employer. In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Vail Place offers competitive salaries and a full benefits package, including health, dental, life, and long-term disability insurance, a matched 401k program, as well as generous holiday and paid time off. Beginning April 1st 2019, Vail Place grounds will be tobacco free to promote health and wellness for the individuals we serve and for our employees.